MyDrive FAQ

MyDrive Network Storage is provided to enable students, faculty, and staff to store (upload) and retrieve (download) files from any Internet browser capable computer.  MyDrive Network Storage is not designed to operate as a network attached drive.  Therefore direct access to files stored on the Network Storage system is not possible.  Please read the questions below for more information.  Proper file management is the responsibility of the user.

What do I need to access and use MyDrive Network Storage?

To access MyDrive, you need a UGA MyID, an internet connected computer, and an approved browser. The latest versions of either Internet Explorer or Netscape should work with no problem. The AOL browser is not recommended. If you're an AOL user, after logging in to you AOL account, launch one of the approved browsers to access MyDrive.

If you have a MyID and you are a current UGA student, faculty, or staff, then you have access to MyDrive. All faculty, staff, and students at UGA are eligible for an MyDrive account free of charge.  Your MyDrive account will be valid as long as you are affiliated with UGA.

How do I get files into my MyDrive Network Storage Area?

To upload files into your MyDrive Network Storage Area, once you're logged in to MyDrive, select your MyDrive directory, which is named "Home@UGA," click File- Upload.  Browse to the file that you want to upload. Click Upload.  The file will be uploaded to the server.

I have files in my MyDrive Network Storage area, how do I work on them?

In order for to work on a file, you need to download it to the local machine.  To do this, highlight the file you want to work on.  Click File- Download (for editing).  Click on Save, and browse to where you want to save the file on the local machine.  Please Remember:  When you are done working on a file, be sure to upload the file back to your MyDrive Network Storage Area. 

Are my files backed up every night?

System-wide backups are maintained for disaster recovery purposes only. In the event of accidental file deletion there are no file recovery services available.  It is the users responsibility to safely backup important data.

Can you retrive a file that I deleted accidentally?

As stated in the above question, there are no file recovery services available. However, you may be able to retreive the file yourself by choosing File-->Show Deleted Files, then highlight the file you want to undelete, then choose File--> Undelete. You must have adequate disk space available to undelete a file.

Are my files on MyDrive scanned for viruses?

The files contained on MyDrive are not scanned for viruses. Virus protection is the responsibility of the owner of the files.  For more information about anti-virus resources at UGA please refer to https://www.virus.uga.edu.

How much Network Storage space do I have?

          All users have 100mb of space.

What files can I store in my MyDrive Network Storage area?

MyDrive is intended for use only by those directly affiliated with the University of Georgia. Its purpose is to provide a repository for educational, learning, and professional materials which are solely and legally owned by the individual storing the information. This service is for individual use and should not be considered a departmental (or other unit) storage repository.  Proof of ownership is required for copyrighted material stored on MyDrive.   Information about acceptable use of college network resources, please refer to the MyDrive Policies.

The storing or sharing of information that violates any copyright or other laws is prohibited. All use must be compliant with the University of Georgia Policies on Use of Computers (http://www.infosec.uga.edu/policies/compsec.html). In addition, use of MyDrive must be consistent with the information contained in the Regents Guide to Understanding Copyright and Educational Fair Use (http://www.usg.edu/admin/legal/copyright/).

Can I use FTP to put files into my Network Storage Area?

No. At this time, the only way to access MyDrive Network Storage is through a web browser.

Can I share files stored in my MyDrive Network Storage area with other users?

No. Sharing is not supported.

Are there other way to access MyDrive besides the web interface?

At present, no, although further access methods will be available in the future.